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    Shipping & Returns

    Returns Policy

    You may return most new, unopened items within 3 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

    You should expect to receive your refund within four weeks of giving your package to the return shipper.

    If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

    Shipping

    We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

    Maintenance parts shipping to any location in the UAE is for free regardless of how big or small your order is.

    Performance parts shipping is calculated based on the weight and it need up to 10 days to arrive.  Customs and VAT will be paid by the buyer on delivery.  When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

    Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

     

    Estimated Shipping Times 

    • UAE: Next Day Delivery
    • Saudi Arabia and Oman: 2 to 4 days
    • Bahrain, Qatar, and Kuwait: 4 to 6 days
    • Middle East Countries (Jordan, Egypt, Lebanon, Iraq, Turkey): 4 to 6 days
    • North Africa (Tunis, Morocco, Algeria) :  6 to 8 days
    • Africa (rest of countries): 6 to 8 days
    • Rest of the world: 8 to 14 days

     

     

     

    Need help? We're available at+971585815244 - Email us atsales@partsmarket.ae or use live Chat
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